eufy Front Door Security Bundle with Alarm System + HomeBase™ S380

The bundle includes eufy FamiLock S3 Max + Floodlight Camera E340*2 + HomeBase™ S380*1 + Entry Sensor*2 + Motion Sensor*2
eufy FamiLock S3 Max:
- Palm Vein Unlocking: Advanced Security with 99.9% Accuracy. Achieve recognition in just 0.6 seconds with cutting-edge, forgery-proof palm vein recognition. This next-gen security feature relies on the unique vein patterns in your palm, ensuring top-tier protection. Plus, your palm vein data is stored securely on the device, keeping your privacy intact.
- This all-in-one device: This smart lock features a 2K HD night-vision camera, a 150° wide-angle video doorbell, and a smart lock with real-time alerts—keeping your home secure.
- The Rear Lock Video Screen: The Video Screen lets you easily check the front door without an app, offering a simple, intuitive design perfect for seniors and children.
- Dual Power Supply System: With two batteries, enjoy up to 5 months of total usage, plus 4 AAA backup batteries for uninterrupted performance during power outages.
- [Note: Camera streams are not supported via Matter due to current limitations. For full features and the best experience, please use the eufy App.] Matter is now compatible with HomeBase™ 3 for simultaneous use. This video lock is not compatible with HomeBase™ 2.
eufy Floodlight Camera E340:
- 24/7 Recording for Peace of Mind: Always on and always recording when local storage has been enabled by installing a microSD card (up to 128 GB) or connecting to eufy HomeBase™ S380. Activities and people can be monitored at all times.
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360° Camera Coverage for Complete Protection:Enjoy full coverage with dual-lens technology that seamlessly combines views for a wider perspective. AI intelligently identifies and tracks people, and monitors threats automatically.
- Dual 2K/3K Cameras, Double the Possibilities: The 2K telephoto camera captures details from up to 50 ft (15 m) away, while the 3K wide-angle camera focuses on the big picture. Dual cameras provide 8× hybrid zoom and up to 3K resolution. Note: The max resolution will be 2K when using AI Tracking or Dual Views.
- The 2,000-Lumen Smart Defence Light: Features adjustable brightness, a loud 95dB alarm for enhanced security, motion-activated illumination, and ambient lighting. Additionally, your camera serves as both a light source and a vigilant security guard.
Alarm System:
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Expansive Wireless Range with HomeBase™: Provides a stable connection with HomeBase™ at open-air distances of up to 656 ft (200 m).
- Requires HomeBase™ to Operate: Compatible with HomeBase ™ Mini (v4.0.5.2 or above), HomeBase ™ 2 (v3.4.1.2 or above, released after 2021), HomeBase ™ 3 (v3.7.2.6 or above), and HomeBase ™ Pro (v4.1.4.3 or above). Ensure your HomeBase ™ is updated to the latest version for optimal performance.


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Specs
| eufy Entry Sensor E20 | |
| Detection Technology | Magnetic Sensor |
| Detection Angle | XYZ Tri-Axis, Dual-Side |
| Communication Range | 656 ft / 200 m (Open Area) |
| Tamper Protection | Supported |
Products Comparison


FAQ
1. What kind of doors are eufy FamiLock S3 Max compatible with?
Compatible with most standard doors, door thickness:35-55 mm. Do not recommend to install on the door that has a storm door in front, which might block the view. If your latch recess is round, contact eufy Support to get a round drive-in faceplate.
2. What should be noted when using the palm vein unlocking function?
You can store palm vein information for 50 family members. The palm vein can only be used to unlock, not to lock.
3. What is the power supply method of this door lock? What happens if the battery runs out?
Our door lock uses a dual power supply with lithium and standard batteries. When the lithium battery is low, standard batteries provide emergency power, allowing PIN code access to lock/unlock, while other functions are unavailable.
4. Which eufy devices and systems are eufy FamiLock S3 Max compatible with?
It supports connection with Homebase™ 3 and is expected to be compatible with HB2 in Q2 of 2025. Without Homebase™, it links to other eufy cameras, letting you remotely lock/unlock via live view on any device.
5. Does eufy FamiLock S3 Max support external integration with other smart home platforms?
Camera streams are not supported via Matter due to current limitations. For full features and the best experience, please use the eufy App. Matter is now compatible with HomeBase™ 3 for simultaneous use. This video lock is not compatible with HomeBase™ 2.
1. Does Floodlight Cam E340 require connection to HomeBase™ for 24/7 recording?
Floodlight Cam E340 requires a microSD card (up to 128GB) or connection to HomeBase™ Professional S1 to enable continuous recording.
2. Is Floodlight Cam E340 wireless? How do I install it?
Floodlight Cam E340 requires hardwired installation with AC 100V - 240V. It must be mounted on a wall or under a cornice with a UL-listed junction box.
Check local* laws before installation. If you are outside of North America, installation and wiring must be performed by a licensed electrician.
3. How many days of recordings from Floodlight Cam E340 can be stored on a 128 GB microSD?
This depends on the video quality settings. When continuously recording at the highest resolution, it can record up to 144 hours (6 days) of footage. You can connect your camera to HomeBase™ Professional S1 for additional storage*.
4. Is Floodlight Cam E340 compatible with HomeBase™ 3?
Yes, it is fully compatible with HomeBase™ 3.
5. Are Floodlight Cam E340's floodlight panels replaceable?
No, the floodlight panels are not replaceable. The lifespan of the lights is more than 100,000 hours.
6. How does 8× smart zoom work?
The dual cameras work together to offer 3× optical zoom and up to 8× digital zoom.
7. Does Floodlight Cam E340 support HomeKit?
No. It does support Smart Displays using Amazon Alexa and Google Assistant, but currently doesn’t support HomeKit. Google Home is also not supported.
8. What is AI tracking and how does it work?
AI tracking adjusts the position of the camera to keep a target within the field of view, clearly and completely capturig entire events.
9. Does Floodlight Cam E340 support 5 GHz Wi-Fi?
Yes, Floodlight Cam E340 supports Dual-Band Wi-Fi 6 for faster and more stable connectivity, and WPA3 encryption for added security. You can select 5 GHz for faster, smoother live views, or use 2.4 GHz for extended range. A Wi-Fi 6 router is recommended for optimal performance.
10. What is a preset position and what is it used for?
Preset positions are pre-set camera monitoring locations. You can set up to 4 monitoring areas in the eufy Security app, and quickly move the camera to the specified position with one click.
11. Does the eufy E340 require HomeBase™?
The eufy Floodlight Camera E340 does not strictly require a HomeBase™ to function. It can operate independently, providing flexibility for users. However, connecting it to HomeBase™ Professional S1 can enhance its functionality. For instance, using HomeBase™ allows for additional features like local video storage, improved connectivity, and integration with other eufy security devices
1. Does eufy Alarm System require a connection to HomeBase™? Which HomeBase™ models is it compatible with?
Yes, it needs to be connected to HomeBase™. Ensure your HomeBase™ is running the required version: HomeBase™ Mini (v4.0.5.2 or above); HomeBase™ S280 / HomeBase™ 2 (v3.4.1.2 or above, released after 2021); HomeBase™ S380 / HomeBase™ 3 (v3.7.2.6 or above); HomeBase™ Pro (v4.1.4.3 or above).
2. How long does the battery last?
Under normal conditions, it can last for 5 years.
Note: Data based on internal lab testing. Actual performance may vary depending on usage conditions.













































































