They say all good things have an end. That was evident after eufy announced it would retire Robot Vacuum 3-in-1 E20. This product is part of the e-series lineup, popular for combining innovative features and convenient designs. It’s definitely sad to see this reliable machine take a bow.
However, as it is the norm at eufy, the company has already lined up direct replacements for the E20 robot vacuum. Read this guide to know your alternatives and how they compare to this outgoing robot vacuum. You could soon be upgrading to something better!
eufy E20 3-in-1 Discontinued: What to Know
eufy has announced that the E20 robot vacuum will no longer be in production from 2026 onward. This could surprise some owners, given that the E20 was launched only recently, in February 2025. While the company didn’t give any reasons for this move, it’s expected that the E20 will give way to something more efficient and powerful.
Costing $649.99, the E20 robot vacuum offers a convenient 3-in-1 detachable design. It can easily act as a stick, a robot, or a handheld vacuum. This vacuum also has powerful suction, reaching 30,000Pa. The manufacturer says it offers 40% faster charging compared to other vacuums. It’s clear why this robovac was recognized at the CES Best of Innovations Awards.
Don't Worry, We've Got You Covered: E20 Parts & Accessories
Although the eufy E20 robot unit has been discontinued, we understand that your cleaning journey continues. For existing owners, rest assured that we will continue to supply essential replacement parts and accessories.
Whether you need fresh high-performance filters, replacement side brushes, or a new battery pack, you can find everything you need to keep your E20 running at peak performance on our official store. We remain committed to supporting your product throughout its lifespan.
👉🏻 Shop eufy E20 Parts & Accessories Here👈🏻
eufy E20 Best Alternatives: Which One Should You Choose?
It’s sad to see one of eufy’s most versatile robot vacuums exit the stage. The good news is that the company’s innovative journey is only getting started. In this section, we’ll introduce you to new-generation robot vacuums that use the latest technology to deliver hassle-free cleaning experiences. Below are some top alternatives and how they compare to the E20:
1. For the "All-in-One" Lover: eufy Robot Vacuum E28
In April 2025, eufy rolled out the E28 robot vacuum, targeting those who need deep cleaning vacuums with convenient designs. Here’s the main selling point: this vacuum comes with a HydroJet self-cleaning capability. In other words, it has a double scrapper cleaning mechanism for scrapping away dirty water and spills. Simply detach the deep cleaner and press the spray button to scrub and suck up dirt.
- 20,000Pa turbo suction for effortlessly sucking up dirt and debris.
- Mop rollers that rotate 360 times per minute to clean and scrape away dirt.
- The mopping system delivers 3.3lbs of downward pressure for deep cleaning hard floors.
- The FlexiONE™ Portable Deep Cleaner tackles messes anywhere in the house.
- DualSpiral brushes for preventing hair entanglement and reducing maintenance costs.
- CornerRover Arm that ensures maximum reach and seamless cleaning.
2. For the "Vacuum-Only" User: eufy Auto-empty C10
The eufy C10 is among the most pocket-friendly robovacs on the market right now. At $479.99, this robot vacuum delivers exceptional auto-emptying capabilities for a hands-free cleaning experience. Similar to the E20, the C10’s dust bag automatically empties according to your preset schedule. This vacuum also uses the Point LiDar technology for efficient navigation and cleaning. The only drawback we can mention here is the design, as the C10 is strictly a robot vacuum.
Other notable features of the eufy C10 Robot Vacuum:
- 3L dustbin that can support up to 60 days of hands-free cleaning.
- 4,000Pa of suction power with a rolling brush design to sweep and clean stubborn dirt.
- An edge expansion brush for cleaning corners effectively.
- An ultra-slim 2.85-inch design for cleaning tight spaces, like under beds and sofas.
- 51db noise rating, which is moderately quiet and comfortable during cleaning.
3. A Balanced Choice: eufy C20
If you can afford $700, the eufy Omni C20 delivers an effective mop-and-vac combo to maximize. Like the C10, it doesn’t come with the versatile all-in-one design. However, the Omni station makes all the difference here. It ensures the vacuum offers fully automated cleaning, with capabilities like auto-emptying, washing, and drying. This docking station can also auto-refill the water tank and recharge the battery. Let’s just say it’s a top choice for effortless cleaning.
Below are more features of the eufy Omni C20:
- A sturdy 3.35-inch design that can easily maneuver through hard-to-reach areas.
- Massive 7,000Pa of suction power for effectively cleaning pet hair, debris, and dirt.
- Mop Master technology that delivers 180 rotations/minute for deep cleaning.
- Pro-detangle roller brush design that rotates and removes tangled hair or strings.
- Automatic 0.41-inch mop-lifting capability when it senses carpets and area rugs.
eufy 20 User Guide and Troubleshooting
The eufy e20 may be out of production, but it will undoubtedly continue to be a reliable cleaning companion for many households. While using this robot vacuum, you may encounter issues that need troubleshooting assistance. Thankfully, you can easily troubleshoot most of these problems at home without requiring technical assistance.
One of the most common inquiries we get is the “eufy 20 unable to leave the station.” If this happens, there are several quick fixes to try. First, reboot the robot vacuum and see if it works. In case you cannot reboot it, check the power supply and re-plug the cable. You should see the indicator light on the base station if the power supply is on.
Also, check for any foreign objects around the base station that may block the vacuum’s path. Ensure that the docking station is on a flat surface to ensure smooth movement. Clean the sensors often, as dirty infrared lenses could lead to a malfunctioning vacuum. Remember to apply some of these tips if the vacuum fails to return to the docking station.
Meanwhile, routinely empty the dustbin to improve your vacuum’s cleaning efficiency and durability. Go to the “Settings” option in the eufy Clean App and enable “Auto Empty for Robot” to ensure the robovac automatically empties the dustbin after every cleaning session. You can also manually empty the dustbin by long-pressing the recharge button.
Where to Get Technical Support for eufy E20
Sometimes the troubleshooting measures may be unhelpful, especially if the issue is technical. Fortunately, eufy will continue providing free support to customers who won the retiring E20 3-in-1 Robot Vacuum. You can contact the company through 24/7 live chat. This feature is available on the eufy website, with agents always on standby to assist customers.
- Email (support@eufy.com)
We recommend visiting the eufy E20 troubleshooting page to find out if your issue has been addressed before contacting the support team. You can also watch the helpful troubleshooting videos to see how eufy’s experts address common issues. eufy still has your back even after discontinuing the E20 vacuum.
