With real-time monitoring and instant alerts, video doorbells provide added peace of mind for home security. However, like all smart devices, they may occasionally experience issues. This is the time you might need to reset your video doorbell to make it back to work. So, how to reset video doorbell devices? This blog will explain common reasons for resetting and provide the step-by-step resetting instructions for popular brands, including eufy, Ring, Google Nest, and Arlo. Just make sure to follow along!
Why You Might Need to Reset Your Video Doorbell
Resetting your video doorbell can fix a wide range of common problems and restore normal performance. Here are the most common reasons why homeowners need to reset their devices.
- Connectivity Problems: Frequent Wi-Fi dropouts, delayed alerts, or failure to connect to the app can often be resolved by resetting the device to re-establish a stable connection.
- Software Glitches: Frozen screens, delayed video feeds, or unresponsive buttons are frequently caused by temporary software bugs that a reset can clear.
- Battery or Power Issues: On battery-powered models, inconsistent charging behavior or rapid battery drain may improve after a power cycle or reset.
- Setup Errors: If installation fails or an app update causes issues, resetting allows you to start fresh with a clean configuration.
- Performance Degradation: Over time, cached data or firmware conflicts can slow performance. A reset might help restore smooth operation.
Simple Reboot (Power Cycle) vs Full Factory Reset: Which Do You Need
Before introducing how to reset video doorbell devices, let’s figure out the difference between a simple reboot and a full factory reset. Specifically, a reboot is a quick, non-destructive restart that refreshes the system without deleting settings or recordings. It’s ideal for minor issues such as temporary Wi-Fi drops or app lag.
A factory reset, on the other hand, completely erases all custom settings, stored video history, and account pairings. It returns the device to its original out-of-the-box state. This option should only be used after a reboot fails, as it requires full reconfiguration and may permanently delete important footage.
How to Reset eufy Video Doorbell
eufy video doorbells are known for excellent value and privacy. If your doorbell is experiencing minor issues such as Wi-Fi drops, delayed alerts, or app lag, start with a simple reboot. This method refreshes the system without deleting any settings or stored data.
Simple Reboot (Power Cycle)
Step 1. For wired doorbells, switch off the power at the circuit breaker. For battery-powered models, remove the battery from the device.
Step 2. Keep the doorbell powered off for 10-15 seconds to ensure the system fully shuts down.
Step 3. Turn the circuit breaker back on or reinsert the battery. The doorbell will automatically restart once power is restored.
Full Factory Reset
If a reboot doesn’t resolve the issue, a factory reset may be necessary. Here’s how to reset eufy video doorbell devices in simple steps.
Step 1. Before starting, download or save any important video clips in the eufy Security app.
Step 2. Open the eufy Security app, go to the doorbell’s settings, and select Remove Device to unpair it from your account and begin the reset process.
Step 3. Locate the SYNC button on the back of the doorbell. Press and hold it for about 10 seconds until the indicator light signals that the reset has started.
Step 4. Open the eufy Security app and follow the on-screen instructions to add the doorbell back as a new device.
Once the reset process is complete and your doorbell is ready for setup again, it’s also a good time to evaluate whether your current model still meets your needs. For users looking for an upgrade or a more feature-rich option, eufy offers several reliable choices worth considering.
The eufy Video Doorbell E340 stands out with its dual-camera design, delivering expanded coverage, crisp 2K resolution, and accurate AI motion detection. The model is great for homeowners who want detailed front-door visibility and reliable person detection.
Alternatively, the eufy Video Doorbell S330 is another strong option, combining dual cameras for zero blind spots and sophisticated package detection. It’s ideal for users who seek a low-maintenance doorbell solution with enhanced delivery protection and long-term cost savings.
How to Reset Ring Video Doorbell
Ring video doorbells integrate smoothly with Amazon Alexa and smart home ecosystems, and resetting them is straightforward using either the app or physical controls.
Simple Reboot (Power Cycle)
- Battery-powered doorbells: Open the battery compartment, remove the battery pack, and wait about 10 seconds before inserting it again to restart the device.
- Plug-in doorbells: Disconnect the power adapter from the outlet for 10 seconds, then plug it back in to trigger a reboot.
- Hardwired doorbells: Switch off power at the wall switch or circuit breaker, wait briefly, and restore power to restart the system.
Full Factory Reset
Since this process deletes all settings and stored preferences, be sure to download or save important video clips beforehand. Now, let’s see how to reset Ring video doorbell devices easily.
Step 1. Locate the setup button, usually on the back of internal battery models or under the faceplate for wired and removable battery versions.
Step 2. Press and hold the button for 20 seconds until the light pattern changes.
Step 3. Release the button and wait for the reset to complete.
Step 4. Set the doorbell up again in the Ring app as a new device.
How to Reset Google Nest Video Doorbell
Google Nest doorbells offer advanced AI features, and resets are model-specific. Here’s a general guide according to the official Google support.
Simple Reboot (Power Cycle)
If the doorbell is frozen, lagging, or not connecting, a quick reboot is often the easiest fix. Here’s how to reset Google Nest video doorbell with a simple power cycle.
For wired Google Nest doorbells
Step 1. Disconnect the doorbell’s power by unplugging the power adapter from the electrical outlet or switching off the circuit breaker.
Step 2. Wait 10 seconds to allow the system to fully power down.
Step 3. Restore power by plugging the adapter back in or turning the breaker back on. The doorbell will automatically restart once power is restored.
For doorbells connected to traditional doorbell wiring
Step 1. Insert the official release tool into the small hole at the bottom of the doorbell to detach it from the mounting base. A paperclip or thumbtack can also be helpful.
Step 2. Once removed, locate the button on the back of the device.
Step 3. Press and hold the button for about 10 seconds, then release it. The doorbell will restart automatically.
For Nest Doorbell (2nd gen, 3rd gen, and battery models)
Step 1. Locate the reset pinhole on the back of the doorbell. This pinhole is usually positioned below the USB charging port.
Step 2. Insert a paperclip or similar tool into the pinhole.
Step 3. Press and hold for 5 seconds. Release when the status light turns solid white, indicating the device is rebooting.
Full Factory Reset
How to reset video doorbell devices for Google? Here are general steps that apply to most models.
Step 1. Locate the reset pinhole: above the QR code on newer wired models, below the USB port on battery models, or at the top on first-generation wired versions.
Step 2. Insert a paperclip and hold for 10 seconds until the light blinks yellow four times and a tone plays.
Step 3. Continue holding for up to 12 seconds until a solid yellow light and confirmation tone indicate a full reset.
Step 4. Release the button and allow the doorbell to reset; it will appear offline in the Google Home app.
Step 5. Remove the device from the app by tapping the doorbell > More > Settings > Remove Device.
How to Reset Arlo Video Doorbell
If your Arlo Video Doorbell is acting up, a reset can help sort things out. The steps are simple and easy to follow.
Simple Reboot (Power Cycle)
Depending on the model, the steps are slightly different for battery-powered and wired versions.
For battery-powered Arlo video doorbells
Step 1. Open the battery compartment and remove the battery.
Step 2. Wait about 15 seconds to fully power down the device. Reinsert the battery securely.
Step 3. Allow the doorbell to power back on and reconnect to your Arlo system.
For wired Arlo video doorbells
Step 1. Turn off the power to the doorbell at the circuit breaker.
Step 2. Wait a few seconds, then turn the power back on. The doorbell will restart automatically once power is restored.
Full Factory Reset
If a reboot doesn’t resolve the issue, a factory reset may be required. Here’s how to reset video doorbell devices for Arlo.
Factory Reset Using the Arlo Secure App (Device Online)
Step 1. Open the Arlo app. Tap Devices and select your video doorbell.
Step 2. Tap the device name at the top of the Device Settings screen.
Step 3. Select Remove Device and confirm.
Factory Reset Using the Reset Button (Device Offline)
Step 1. Use the included release pin, or a paperclip, to access the back of the device.
Step 2. Press and hold the Pairing button for about 15 seconds.
Step 3. The front LED flashes white to indicate the reset has started.
Step 4. When the reset is complete, the device is ready to pair again via the app.
Conclusion
Now you’ve seen the key steps for how to reset video doorbell devices from eufy, Ring, Google Nest, and Arlo. The process ranges from quick reboots for small glitches to full factory resets for ongoing problems. If issues keep coming back and resets don’t help, upgrading to a more reliable model can save time and frustration. eufy is a trusted brand with video doorbells that offer smart features, stable performance, and stronger home security.
FAQs
How do I reset my video doorbell?
It depends on the brand you use. Generally, for eufy, you need to remove the device from the app, then press and hold the SYNC button for about 10 seconds.
Ring models require holding the setup button for roughly 20 seconds. For Google Nest, you need to insert a paperclip and hold the reset pinhole for 10 seconds.
When it comes to Arlo, the reset can be done via the app if online. For offline devices, you need to press the pairing or reset button for about 15 seconds.
Can you fully reset a Ring doorbell?
Yes, you can fully reset a Ring doorbell to restore it to factory default settings. Press and hold the setup button for about 20 seconds until the light pattern changes.
This process removes Wi-Fi settings, preferences, and stored history, so be sure to save important video clips in the Ring app beforehand.
Once the reset is complete, add the doorbell again as a new device in the Ring app. A full reset is best for persistent issues, but try a simple reboot first if possible.
How do I reconnect my video doorbell?
Reconnecting a video doorbell follows the same steps as setting it up for the first time, so it’s important to complete a reset beforehand. This ensures the device is ready to pair and avoids conflicts with old settings.
Once reset, open the brand’s app and select “Add Device” or a similar setup option. Follow the on-screen instructions to connect the doorbell and finish pairing.
After setup, test the live video feed to confirm everything works properly. If the same issues persist, contact the brand’s official support team for further troubleshooting and assistance.
How to restart a smart doorbell?
For eufy and Arlo, remove the battery or disconnect power for 10-15 seconds, then restore it. Ring users can reboot directly by removing the batteries or unplugging.
For Google Nest models, unplug the doorbell briefly or hold the reset pin for about 5-10 seconds, depending on the version.
This process often resolves minor lag or connectivity issues. For wired models, use the circuit breaker and confirm the device comes back online in the app.
