eufy HomeBase™ S380 (HomeBase™ 3)
- HomeBase™ S380 (HomeBase™ 3) Empowers Your Security Devices
- Up to 16 TB Expandable Local Storage* (Additional Storage* Drive Not Included)
-
BionicMind™ AI Differentiates Family and Strangers
- HomeBase™ S380 (HomeBase™ 3) Centralize Security Management
- Privacy with AES-256 + RSA-1024 Encryption
- Check HomeBase™ S380 (HomeBase™ 3) Compatibility
- Fast, Free Shipping
- 30-Day Money-Back Guarantee
- Hassle-Free Warranty
- Lifetime Customer Support
HomeBase™ S380 (HomeBase™ 3)
BionicMind Recognition
BionicMind differentiates family and strangers with facial recognition. Accurate up to 99.9%.
BionicMind Recognition
BionicMind differentiates family and strangers with facial recognition. Accurate up to 99.9%.
Filter False Alarms**
No more alerts about family members coming home—you decide which notification matters.
Filter False Alarms**
No more alerts about family members coming home—you decide which notification matters.
Which Cam is right for you?
Specs
Connection
Device Quantity
Up to 16 devices
Up to 34 sensors°
Device Compatible
Will be compatible with all eufy Security devices, with the exception of eufy Wired Doorbells.
Schedule
Please check the compatibility schedule on eufy support page at https://support.eufylife.com/s/article/Centralize-Your-Security-Ecosystem-with-HomeBase™-3
Storage*
Built-in Storage*
16GB EMMC
Expandable Storage*
Yes, support hard drive storage*
Video Storage* Type
Video clips
24/7 recording video
Storage* Backup
Yes, need USB drive
AI Ability
Self-learning Algorithm
Yes
Face Recognition
Yes
Human Detection
Yes
Vehicle Detection
Yes
Pet Detection
Yes
Interface
LAN Port
1 x 10/100/1000 Mbps
USB Port
2 (for charging and data data transfer)
SATA Port
1 (for hard drive connection)
Others
CPU
Quad-core ARM Cortex-A55
Siren
Yes (100dB)
Operating Temperature
14°F - 122°F (-10°C - 50°C)
FAQ
Is HomeBase™ S380 (HomeBase™ 3) compatible with other eufy Security products?
HomeBase™ 3 works with eufyCam models, eufy Battery Doorbells, eufy Sensors, Indoor Cam, Outdoor Cam and Floodlight Cam E221K Pro. SoloCam and other Floodlight models will be compatible in July/August. Check HomeBase™ 3 Compatibility
What kind of hard drive can I use to expand the storage* of HomeBase™ S380 (HomeBase™ 3)?
Any 5V 2.5" storage* drive (HDD or SSD) with a SATA interface.Note: 12V storage* drives are not supported.
Why does my camera battery discharge quickly?
If the current operation of the camera is consuming power beyond what is normal, you may need to adjust the configuration to reduce false triggers and excessive recording events. Try the following:
1) Switch to Power Saving mode.
2) Reduce the sensitivity of Motion Detection.
3) Choose Human Only mode.
4) Enable Activity Zones that focus on the monitoring area.
Try to avoid including public walkways or roads as movement in these areas may result in frequent false triggers.
What are the two USB ports on the back of HomeBase™ used for?
They have three functions:
1. To charge your camera. The USB 1 port (blue) is recommended for quick charging.
2. To use a USB flash drive for video backup.
3. To allow function expansions in the future.
Why doesn't the hard drive work?
It may be caused by one of the following reasons:
1. HomeBase™ 3 is slow to read the data on your hard drive. Bigger storage* may take longer to set up. Please wait around 2 minutes after installing a hard drive to turn on HomeBase™ 3.
2. HomeBase™ 3 can read certain data formats only. An installed hard drive may need to be formatted by HomeBase™ 3 before it can be used.
3. If your hard drive is old, too hot, or damaged, it could be un-readable by HomeBase™ 3.
After installing a hard drive, I found that the outside surface of HomeBase™ S380 (HomeBase™ 3) was hot. Is this something to worry about?
Don't worry, a lot of testing has been performed, and the temperature of all components and parts will stay within the permissible range.
Inside HomeBase™ 3 there is a cooling fan that dynamically adjusts the wind speed to cool the device when required. If your space permits, we recommend placing HomeBase™ 3 in an open space to allow ventilation and heat dissipation.
**Push notifications with thumbnail previews require thumbnail preview images to be temporarily stored in the cloud.