Is HomeBase™ S380 (HomeBase™ 3) compatible with other eufy Security products?

HomeBase™ 3 works with eufyCam models, eufy Battery Doorbells, eufy Sensors, Indoor Cam, Outdoor Cam and Floodlight Cam E221K Pro. SoloCam and other Floodlight models will be compatible in July/August. Check HomeBase™ 3 Compatibility

What kind of hard drive can I use to expand the storage* of HomeBase™ S380 (HomeBase™ 3)?

Any 5V 2.5\" storage* drive (HDD or SSD) with a SATA interface.Note: 12V storage* drives are not supported.

Why does my camera battery discharge quickly?

If the current operation of the camera is consuming power beyond what is normal, you may need to adjust the configuration to reduce false triggers and excessive recording events. Try the following:1) Switch to Power Saving mode.2) Reduce the sensitivity of Motion Detection.3) Choose Human Only mode.4) Enable Activity Zones that focus on the monitoring area. Try to avoid including public walkways or roads as movement in these areas may result in frequent false triggers.

What are the two USB ports on the back of HomeBase™ used for?

They have three functions:1. To charge your camera. The USB 1 port (blue) is recommended for quick charging.2. To use a USB flash drive for video backup.3. To allow function expansions in the future.

Why doesn't the hard drive work?

It may be caused by one of the following reasons: 1. HomeBase™ 3 is slow to read the data on your hard drive. Bigger storage* may take longer to set up. Please wait around 2 minutes after installing a hard drive to turn on HomeBase™ 3. 2. HomeBase™ 3 can read certain data formats only. An installed hard drive may need to be formatted by HomeBase™ 3 before it can be used. 3. If your hard drive is old, too hot, or damaged, it could be un-readable by HomeBase™ 3.

After installing a hard drive, I found that the outside surface of HomeBase™ S380 (HomeBase™ 3) was hot. Is this something to worry about?

Don't worry, a lot of testing has been performed, and the temperature of all components and parts will stay within the permissible range.Inside HomeBase™ 3 there is a cooling fan that dynamically adjusts the wind speed to cool the device when required. If your space permits, we recommend placing HomeBase™ 3 in an open space to allow ventilation and heat dissipation.

eufy HomeBase™ S380 (HomeBase™ 3)

Name: eufy HomeBase™ S380 (HomeBase™ 3)
Brand: eufy
SKU: T80301D1
Price: 199.99 USD
Availability: InStock
Rating: 4.63 (27 reviews)

I can't complain about anything with the system. Easy setup. Adding cameras was easy. Eufy will continue getting my business.

Highlights

No Monthly Fees, Massive Expandable Storage
Massive Ecosystem for up to 50 Devices
BionicMind AI and Daily Security Briefings
Uncompromised Privacy Protection
Cross-Tracking Support and Easy Installation

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eufy HomeBase™ S380 (HomeBase™ 3)

$199.99

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$199.99

Overview

Local Security*, No Monthly Fee**

BionicMind Facial Recognition

Privacy with Advanced Encryption

Homebase S380 Empowers Your Security Devices

Motion-Triggered Alarm

Explore More Features

Store videos on HomeBase S380 with up to 16 TB of expandable storage on a portable hard drive.

Expand Your Local Storage

No more false alerts about family members coming home—you decide which notification matters.

Filter False Alarms

Receive a customized security report on your schedule with BionicMind.

Get Daily Security Briefings

Get in-depth knowledge of your security in seconds with categorized events.

Understand in a Glance

Multiple Scenarios, One Peace of Mind

Knows Who’s Arriving Before You Do

BionicMind recognizes faces and detects people, vehicles, and pets.

A Loud Warning for Unwelcome Visitors

HomeBase S380 can ward off unwelcome guests using an integrated 100 dB alarm siren.

Why Choose eufy?

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Which One is Right for You?

Product

Device Connection

Compatibility

CPU

NPU

RAM

Local Storage

Video Storage

Self-Learning Algorithm

AI Detection

Software Feature

Data Encryption

Network Backup

Power Backup

Port

PoE Standard

USB Port

SATA Port

HDMI Port

AICore Support

Siren

Operating Temperature

Download Compatibility Guide

ManualCompatibility Guide

Learn More about eufy HomeBase S380

Product Snapshot

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FAQs

The eufy HomeBase S380 (HomeBase 3) is a local storage and processing hub for eufy Security devices—it does not record video on its own, but stores and processes footage from the cameras connected to it. Compatible devices can record to the HomeBase for centralized local storage, starting with 16GB of built-in storage and expandable up to 16TB with a 2.5-inch SATA drive. It runs eufy's self-learning local AI with BionicMind to recognize familiar faces and distinguish people, vehicles, and pets, so you decide which events notify you, and it links events across cameras into one sequence. It supports up to 8 wired devices (of which up to 4 that support continuous recording can run 24/7), up to 16 battery-powered devices, and up to 34 sensors, and includes a built-in 100 dB siren. Local recording to the HomeBase does not require a monthly fee. It suits households running several eufy devices that want footage in one expandable place; a one- or two-camera setup that records to its own storage may not need a hub.

eufy HomeBase™ S380 (HomeBase™ 3)