Privacy is our cornerstone value.
We engineer privacy and protection into every innovation.
We engineer privacy and protection into every innovation.
Monitor only for your
authorized device
authorized device
Your privacy data end-to-end
encryption and never stored
encryption and never stored
Transparent event audit
and report
and report
eufy ExpertSecure system delivers groundbreaking privacy and security protections to support users' uninterrupted video alarm system with 24/7 expert monitoring for eufy by bringing our industry-leading local security model into the entire service chain.
eufy ExpertSecure system processes as many tasks as possible on the local model of the device, but when more urgent risk scenarios occur, human customer service intervention is required. eufy ExpertSecure system makes it possible for users to take advantage of such local models without sacrificing the security and privacy that they expect from eufy devices.
eufy ExpertSecure system processes as many tasks as possible on the local model of the device, but when more urgent risk scenarios occur, human customer service intervention is required. eufy ExpertSecure system makes it possible for users to take advantage of such local models without sacrificing the security and privacy that they expect from eufy devices.
Your Privacy is Protected by
Responsible Data Practices.
Responsible Data Practices.
We designed eufy ExpertSecure system with core requirements that go beyond
traditional alarm service:
traditional alarm service:
E2EE on private personal user data:
Users' audio and video information is transmitted with end-to-end encryption via WebRTC, flowing directly between devices without going through intermediate servers, thus effectively ensuring communication security and privacy.
Enforceable guarantees:
eufy ExpertSecure system adopts the Attribute-Based Access Control (ABAC) permission control model to precisely regulate the process of manual agents operating Homebase, implementing permission authorization from multiple dimensions including objects, resources, operations, and environments.
Minimize data and
leakage prevention:
leakage prevention:
eufy ExpertSecure system ensures that human customer service representatives can only access devices authorized by users, with every video watermarked and access valid for only one hour at a time.
Verifiable transparency:
eufy ExpertSecure system provides transparent audit disclosures, which can be turned on or off via a link, and presents your 24/7 expert monitoring to users in a transparent manner through daily security reports.
Crowdsourced Security,
Breach-Proof Products:1
Breach-Proof Products:1
eufy ExpertSecure system introduces the global security expert community - HackerOne, which identifies vulnerabilities through collective vigilance to ensure that your data and systems are protected from constantly changing threats
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