Is your Alexa device suddenly unresponsive, acting glitchy, or refusing to follow commands? Maybe you’re preparing to sell or gift it to others. Either way, knowing how to reset Alexa is essential.
Whether you’re using an Echo Dot, Echo Show, or something else, the process is simple once you know where to look. In this guide, you’ll learn exactly how to reset Alexa—from using the app to handling different devices—so you can get things running smoothly again without the guesswork.
When Should You Reset Your Alexa Device?
You don’t need to reset Alexa often, but there are a few times when it really helps:
- It’s unresponsive or freezing. If Alexa isn’t replying, seems stuck, or keeps misunderstandingyour commands, a reset often clears whatever’s bugging it.
- It keeps losing Wi-Fi or drops calls. If it frequently disconnects from WiFi or messes up calling, a reset can fix hidden connectivity glitches.
- You’re giving it away or selling it. Want to clear your account info, smart home connections, and preferences? Resetting (and optionally deregistering) puts it in “factory fresh” mode, ready for someone else.
Quick tip: If you’re having trouble with your Alexa device, try unplugging it for a few seconds and then plugging it back in. A simple reboot often fixes small issues without needing a full reset.
How to Reset Alexa Using the App?
Resetting Alexa using the app is a straightforward process and works across most Echo models. Here’s how:
- Open the Alexa appon your smartphone or tablet.
- Tap Devices(the icon looks like a house) in the bottom navigation.
- Select Echo & Alexa, then choose the specific Echo device you want to reset.
- Scroll down to find and tap Factory Reset(may also appear as Remove Device or Deregister in some versions).
- Confirm the reset when prompted—this clears all settings and puts the device into Alexa setup
How to Reset Alexa on Different Devices?
Resetting your Echo device returns it to factory settings, removing all personal data and smart device connections and unlinking it from your Amazon account. After the reset, you’ll need to set it up again in the Alexa app.
The method varies slightly depending on which Echo model you have—use the steps below for your specific device.
Echo (1st to 4th Gen)
- 4th & 3rd Gen:Press and hold the Microphone Off and Volume Down buttons together for about 20 seconds. The light ring will turn off and back on—this means the reset is complete.
- 2nd Gen:Hold the Microphone Off and Volume Down buttons for around 8 seconds until the light ring turns off and then back on in orange.
- 1st Gen:Use a paperclip (or similar tool) to press and hold the Reset button at the base of the device for about 8 seconds. The light ring will turn off and back on.
Echo Dot (1st to 5th Gen)
- 5th to 2nd Gen:Hold down Microphone Off and Volume Down for about 20 seconds. The light ring will turn off and then light up orange to signal setup mode.
- 1st Gen:Use a paperclip to press and hold the small Reset button on the bottom of the device for 8 seconds. Wait for the light ring to turn off and on again.
Echo Plus (1st & 2nd Gen)
- 2nd Gen:Press and hold Microphone Off and Volume Down for 20 seconds.
- 1st Gen:Insert a paperclip into the Reset hole on the base and hold it for 8 seconds until the light ring responds.
Echo Show (All Models)
You can reset your Echo Show in two ways—either through the touchscreen or by holding buttons.
Touchscreen reset:
- Swipe down from the top of the screen.
- Tap Settings > Device Options > About this Device > Reset to Factory Defaults.
Reset with buttons:
- Press and hold the Muteand Volume Down buttons simultaneously.
- Keep holding for about 15 seconds, until the Amazon logo appearson the screen.
- When prompted, follow the on-screen instructions to complete setup.
Echo Pop
Hold down Microphone Off and Volume Down for about 25 seconds. When the light bar turns off and comes back on in orange, setup mode has started.
Echo Studio
Press and hold Microphone Off and Volume Down for 20 seconds. Once the light ring goes dark and lights up again, it’s reset and ready for you to set up Alexa again.
Echo Flex
Echo Flex lacks visible volume buttons. Press and hold the Microphone Off button for 20 seconds. The LED will pulse orange, then turn off.
Wait for the LED to turn blue, then orange again—this means the device has entered setup mode and is ready to be configured.
Echo Hub
From the touchscreen, go to: Settings > Device Options > About this Device > Reset to Factory Defaults. Confirm the reset to wipe the device and start fresh.
Echo Input
Press and hold the Microphone Off button for 20 seconds until the LED turns orange, indicating that the device is ready to be set up again.
Echo Spot
Swipe down from the top of the screen and tap: Settings > Device Options > Factory Reset. Confirm the reset—your device will restart and display a setup screen.
After the Reset
When your device restarts, the light will ring orange, or the screen will show “welcome,” indicating setup mode. Here’s how to set up Alexa again:
- Open the Alexa appand sign in with your Amazon account.
- In the app, tap Devices.
- Tap the “+”icon, then select Add Device.
- Choose Amazon Echo, then select the correct model (Echo, Echo Dot, Echo Pop, etc.).
- Follow the on-screen instructions to complete setup: connect to Wi-Fi, re-enable skills, and restore any settings or smart-home integrations
Add Smarter Security to Your New Alexa Setup
Once your Alexa devices are reset and ready, it’s a perfect moment to explore which smart home gadgets you can link up. If home security is a priority, consider eufy’s lineup of Alexa security cameras—you can check live video feeds with a simple voice command.
Here are three standout models:
eufy SoloCam S340
The eufy SoloCam S340 uses a dual-lens system that records in sharp 3K and delivers 8× hybrid zoom, so faces and license plates stay readable even at 50 ft. A motorized mount gives you a full 360° pan and 70° tilt, while on-device AI tracks subjects automatically to keep them centered.
Power worries disappear thanks to a removable solar panel designed to keep the battery topped up with just a couple of hours of sun each day—no ladder-climbing recharge cycles. Video is written to local storage, bypassing subscription costs, and the camera shows up in Alexa instantly for hands-free viewing or routine triggers.
eufyCam S3 Pro
If you want whole-property coverage in cinematic detail, eufyCam S3 Pro records native 4K and switches to MaxColor night vision that makes midnight look like dusk—without a harsh spotlight. Radar plus PIR sensors narrow motion detection to real people and vehicles, cutting false alerts from swaying trees.
The built-in SolarPlus 2.0 panel trickle-charges the camera, and an extra external panel ships in the bundle for shady installs. All clips land on HomeBase 3, which supports up to 1TB of local expansion and AI self-learning for faster recognition over time—still with no monthly fee. Ask Alexa to “show the driveway,” and the 4K stream pops up in seconds.
eufy 4G LTE Cam S330
Need eyes where Wi-Fi can’t reach? The eufy 4G LTE Cam S330 streams vivid 4K color video over cellular data and automatically flips back to Wi-Fi when it’s in range, so you’re never offline. A 9,400 mAh battery plus an upgraded solar panel delivers “forever power,” making it perfect for barns, RVs, or trail edges.
The lens pans 340° and tilts 70° while AI tracks people or cars, giving you full-circle coverage without blind spots. Local micro-SD storage keeps footage private, and Alexa support lets you summon a live view just as you would for a Wi-Fi cam.
How to Deregister Your Device?
Deregistering your Echo device removes it from your Amazon account and Services—but leaves local settings intact. It’s a useful step when you’re switching accounts or handing the device to someone else without wiping its data completely.
Deregister via the Alexa App
- Open the Alexa appon your phone.
- Tap the Devicesicon (bottom toolbar), then select Echo & Alexa.
- Find and tap the device you want to remove.
- Tap the Settings(gear) icon in the top-right corner.
- Scroll to the bottom and tap Deregister.
- Confirm when prompted—the device will un-link from your account and enter setup mode(orange light ring).
Deregister via Amazon Website
- Go to com, sign in, and visit Accounts & Lists > Your Content and Devices.
- Switch to the Devicestab and locate your Echo.
- Click on its name, then select Deregister.
- Confirm your choice—the device is now removed from your account.
Note: Deregistering simply unlinks your device from your Amazon account. It doesn’t delete local settings like Wi‑Fi credentials and preferences—these stay on the device until you perform a factory reset.
Conclusion
Resetting Alexa isn’t something you’ll do often, but it’s good to know how when the time comes. Whether you’re troubleshooting or handing off your Echo, following the right steps saves time and headaches. Now that you know how to reset Alexa properly, you’re all set to take control and get your device running like new.
FAQs
How do I reset my Amazon Alexa?
For most Echo devices, press and hold the Microphone Off and Volume Down buttons for 20 seconds until the light ring cycles. You can also reset using the Alexa app under Device Settings.
Can you reset Alexa without the app?
Yes. On most Echo devices, hold the Microphone Off and Volume Down buttons for about 20 seconds. Once the light ring turns off and then back on in orange, Alexa enters setup mode, and you can reconfigure it as needed. On older 1st Gen models, insert a pin into the reset hole at the base.
How to factory reset Echo Dot without app?
Press and hold the Microphone Off and Volume Down buttons for 20 seconds. Once the light turns orange, the device is in setup mode and ready to be reconfigured. For 1st gen models, use a paperclip to press the reset button in the small hole on the base.