Certified Refurbished
Products
Same Quality, Lower Price
4 Reasons to Choose Refurbished Products
Fully Functional
All refurbished products are thoroughly tested and certified to function just like new.
Save Big
eufy refurbished products are as good as new with up to 30% off.
Peace of Mind
Enjoy 90-day risk-free trials for all refurbished products.
Eco-Friendly
Buting refurbished cuts down on unnecessary waste and reduces carbon emissions.
Same Quality, Lower Price
FAQ
1. What's a refurbished product?
A refurbished product is a pre-owned device professionally restored to full working condition. Each unit is carefully inspected, tested, and repaired by experts to ensure it performs like new. It may show minor cosmetic wear, such as light scratches, but this does not affect performance. All included accessories are new or in perfect condition.
2. What warranty is provided for refurbished products, and how can I use it?
Refurbished products include a 3-month warranty covering manufacturing defects (excluding misuse or accidental damage). If you encounter any covered issues within 3 months, please contact our support team with your order information for assistance.
3. Is lifetime support available?
Yes, we offer free lifetime technical support for all refurbished products. This includes software updates, troubleshooting, and product guidance, even after the warranty period ends.
4. Are accessories included?
Yes, all essential accessories (charging base, brushes, filter) are included. Accessories are either new or unused and fully functional.
5. What are the benefits of buying refurbished?
Refurbished products deliver the same reliable performance as new models at a lower price (typically 10–30% less). They are ideal for customers seeking high-quality technology with extra savings.
6. What should I expect to receive with my purchase, and in what condition?
All refurbished products will come with accessories that may not be original, but are guaranteed to be compatible and fully functional. Products will be packaged in original packaging or a brand-new cardboard box. Each product is thoroughly cleaned, inspected, and has minimal-to-no signs of wear or visible cosmetic imperfections when held at arm's length. Every unit comes with batteries that exceed 80% capacity, making it as good as new.
7. What if I'm not completely satisfied with my purchase?
We want you to be delighted with your purchase, but if you aren't happy with what you get, you are eligible for a replacement (or a refund within 90 days with proof of purchase). If something goes wrong with your refurbished product, you will enjoy the same service and support that anyone else is entitled to. Contact us at support@eufy.com if you need any assistance.
