eufy RoboVac G30 Edge

Make sure the main power switch is in the ON position. Make sure the battery is fully charged. If you still have trouble, turn off the main power switch and then turn it back on.

Check if RoboVac is trapped or stuck on an obstacle. Check if the battery level is too low. If you still have trouble, turn off the main power switch, wait for 2 seconds, and then turn it back on.

Make sure the main power switch is turned on. Make sure the scheduled time has been set correctly. Check if RoboVac’s power is too low to start cleaning. Cleaning schedules are erased when RoboVac is powered off or when reset to factory default settings. If RoboVac is powered on without Internet access, cleaning schedules will not synchronize and must be reset via the app.

Check if any obstructions are blocking the suction inlet. Empty the dust collector. Check if the filter is wet due to water or other liquid on the floor. Air-dry the filter completely before use.

Check if the indicator on the Charging Base lights up. If not, contact the eufy service center to repair or replace the Charging Base or power adapter. Dust off the charging contact pins with a dry cloth. Check if you can hear a beep when RoboVac is docked onto the Charging Base. If not, contact the eufy service center to repair or replace the Charging Base.

Remove objects within 3 ft/1 m to the left and right side and within 6 ft/2 m of the front of the Charging Base. When RoboVac is in the vicinity of the Charging Base, it will return more quickly. However, if the Charging Base is located far away, RoboVac will need more time to return. Please be patient as it works its way back. Clean the charging contact pins.

Clean the sensors carefully with a dry cloth. Restart RoboVac by turning the power switch off and on.

Make sure RoboVac is fully charged (indicated by a solid blue LED light) before cleaning. The cleaning time will be affected by the suction mode and floors/carpets to be cleaned: Standard suction mode (on hardwood floors): approx. 100 minutes of cleaning Turbo suction mode (on medium-pile carpets): approx. 60 minutes of cleaning Max suction mode (on medium-pile carpets): approx. 40 minutes of cleaning If your cleaning time is much less than the time mentioned above, contact eufy customer service for help.

Make sure you entered the Wi-Fi password correctly. Make sure your RoboVac, router, and mobile phone are close enough to ensure a strong signal strength. Make sure your Wi-Fi router supports the 2.4GHz and 802.11b/g/n bands; the 5GHz band is not supported. For details, refer to the “Troubleshooting > Wi-Fi connection” section in this manual.

Check if there are any Internet connection problems. Check whether you have installed the Amazon Alexa app onto your smart device and enabled “EufyHome - RoboVac” Skill in the Amazon Alexa app. For details, refer to the “Smart Integrations” page in the EufyHome App. Make sure you have an EufyHome account and have connected to RoboVac. Make sure you are using correct Alexa voice-commands.

Check if there are any Internet connection problems. Check if you have installed the Google Home app onto your smart device and initiated the “EufyHome” action in the Google Home app. For details, refer to the “Smart Integrations” page in the EufyHome App. Check if you are using the proper commands when talking to the Google Assistant. When making your request, first say the wake words “Ok Google”. Repeat your question. Speak clearly to the Google Assistant.

RoboVac works with voltages from 100 - 240V; a charger for the region is included. If you want to use your RoboVac in other countries, you will need to use a plug adapter.

Supported Wi-Fi networks: - IEEE 802.11b (Not recommended) - IEEE 802.11g - IEEE 802.11n (Support only for 2.4GHz) RoboVac does not support 5GHz networks.

- Make sure you are within range of your Wi-Fi router. - Make sure your Wi-Fi router is switched on. - Make sure your smartphone is connected to your Wi-Fi router. - If the SSID of your network is hidden, manually search for the hidden network you want to connect RoboVac to. If these suggestions don't help, please contact us at support@eufylife.com for more assistance.

The lowest height RoboVac can pass under is 2.87 in/ 73 mm.

RoboVac uses Bounce technology to navigate when cleaning. RoboVac changes directions when it encounters obstacles and works in a back-and-forth traveling motion. Different cleaning modes has different paths.

You can keep RoboVac away from any area or item you do not want RoboVac to clean by putting the boundary strip on the floor, and RoboVac will recognize the boundary strip and will not cross into the blocked-off area. You can apply adhesive tape to lay the boundary strip flat on the floor. Make sure the strip is placed FLAT on the floor.

About 5-6 hours.