International 4G Data Usage Agreement

International 4G Data Usage Agreement

IMPORTANT NOTICE REGARDING IOT CARD SERVICE

This device includes a pre-installed IOT card for 4G connectivity. The device manufacturer (eufy) is NOT a telecommunications carrier and does NOT provide cellular services. eufy is solely the hardware manufacturer. All cellular data services, billing, customer support for data plans, and related telecommunications services are provided exclusively by EIOTCLUB as an independent third-party carrier. eufy makes no warranties or representations regarding data service quality, coverage, billing, or availability.

IMPORTANT:

  • Data service is provided by EIOTCLUB, a third-party carrier
  • eufy does NOT provide or control the cellular service
  • You will enter into a service agreement directly with EIOTCLUB
  • Data plans, pricing, and coverage are determined solely by EIOTCLUB
  • Billing and invoices for data service are issued by EIOTCLUB, not eufy, and Service fees are paid directly to EIOTCLUB, not to eufy
  • eufy support handles only camera hardware and eufy app service issues

Initial Data Included: [e.g., "500MB valid for 30 days from activation"]

Additional data can be purchased directly from EIOTCLUB via in-app link

Before purchase, verify:

  • ✓ 4G coverage in your area via EIOTCLUB's coverage map
  • ✓ Device compatibility with US carriers (bands 2/4/5/12/66/71)

For data service questions: support@eiotclub.com

For device questions: support@eufy.com

IoT Card Recharge Platform Service Agreement

【First Part and Introduction】

Welcome to use the IoT card recharge platform service!

The "IoT Card Recharge Platform Service Agreement" (hereinafter referred to as the "Agreement") is jointly concluded by you and EIOTCLUB, and this agreement has contractual effect. In order to use the services of the IoT card recharge platform, you should read and abide by this agreement. Please read carefully and fully understand the contents of the terms, especially the terms that exempt or reduce our liability, the terms of jurisdiction and applicable laws, and the separate agreement to activate or use a certain service. Restrictions and exemptions may be bolded in bold to remind you to pay attention.

Unless you have read and accepted all the terms of this agreement, you have no right to use the services provided by EIOTCLUB. Your use of EIOTCLUB's services is deemed to have read and agreed to the constraints of the above agreement.

If you are under the age of 18, please read this agreement with your legal guardian and pay special attention to the terms of use for minors.

1. Scope of Agreement

1.1 This agreement is an agreement between you and EIOTCLUB regarding the user's use of the IoT card recharge platform service. "EIOTCLUB" refers to the possible operating affiliates of the EIOTCLUB company and its related services. "User" refers to the user who uses EIOTCLUB related services, and is more referred to as "you" in this agreement.

1.2 The service under this agreement refers to the IoT card recharge platform service, specifically refers to the technical service platform provided by EIOTCLUB to users through the Internet (including mobile Internet). The user uses the technical service platform provided by EIOTCLUB to provide services to third parties or their agents. Recharge designated products or businesses by yourself or others (hereinafter referred to as "the service"). You know that the services under this agreement are only a technical service platform for EIOTCLUB to provide you with recharge services. EIOTCLUB is not a service provider or agent that provides you with recharge services, nor is it your agent, partner, employee or employer and other business related parties. The entities that provide recharge on the IoT card recharge platform are all third parties, not EIOTCLUB (unless EIOTCLUB has other special and explicit instructions for recharge provided by EIOTCLUB). You and the main body that provides the recharge service for recharge cooperation, EIOTCLUB does not participate in the specific recharge cooperation between you and the third party. The payment services involved in your use of the aforementioned services are provided by Stripe Co., Ltd. (hereinafter referred to as "stripe"), and you should also abide by the relevant provisions of Stripe. The specific agreement between you and Stripe shall prevail. This service may include multiple brands, depending on the specific service content provided by EIOTCLUB to users on each platform.

2. Mailbox

2.1 When you use EIOTCLUB's services, you need to provide an email address, and EIOTCLUB will send some information to your email address. You fully understand and agree to this.

3. Protection of User Personal Information

3.1 Protecting users' personal information is a basic principle of EIOTCLUB.

3.2 In the process of registering an account or using this service, you may need to fill in some necessary information. For example, you need to fill in your phone number in order to use the phone recharge service. If there are special regulations in national laws and regulations, you need to fill in the true identity information. If the information you fill in is incomplete, you will not be able to use this service or will be restricted during use.

3.3 Generally, you can browse and modify the information submitted by yourself at any time, but for security and identification (such as number appeal service) considerations, you may not be able to modify the initial registration information and other verification information provided during registration.

3.4 EIOTCLUB will use various security technologies and procedures to establish a complete management system to protect your personal information from unauthorized access, use or disclosure.

3.5 EIOTCLUB will not transfer or disclose your personal information to any unrelated third party, unless:

  • (1) Relevant laws and regulations or requirements of courts and government agencies;
  • (2) Transfer to complete merger, division, acquisition or asset transfer;
  • (3) To perform the purpose of this agreement;
  • (4) Necessary to provide the service you request;
  • (5) You authorize and agree to disclose;
  • (6) You take the initiative to share with a third party;
  • (7) As otherwise provided by laws and regulations.

3.6 EIOTCLUB attaches great importance to the protection of the personal information of minors. If you are a minor under the age of 18, you should obtain the written consent of your parent or legal guardian (hereinafter referred to as the "guardian") before using the services of EIOTCLUB.

4. Method and Scope of Using This Service

4.1 Unless you and EIOTCLUB agree otherwise, you agree that this service is only for your personal non-commercial use.

4.2 You may need to download client software to use this service, or you may need to log in to the website or platform operated by EIOTCLUB and other platforms and channels authorized by EIOTCLUB. For the use of client software, EIOTCLUB gives you a personal, non-transferable and non-exclusive license. You can only use these software and services for the purpose of accessing or using this service.

4.3 The client software in this service provides multiple application versions including but not limited to IOS, android, etc. The user must select the software version that matches the installed mobile phone.

4.4 You should use this service through a method provided or approved by EIOTCLUB. The rights you obtain under the terms of this agreement are not transferable.

4.5 You must not use plug-ins, plug-ins or third-party tools that are not authorized by EIOTCLUB to interfere, destroy, modify, or exert other influences on the services under this agreement.

4.6 Scope of this service license

4.6.1 EIOTCLUB grants you a personal, non-transferable and non-exclusive license to use this service. You can install, use, display, and run the software on a single terminal device for non-commercial purposes.

4.6.2 You can make a copy of the software for the purpose of using the software and services, only as a backup. The backup copy must contain all copyright information contained in the original software.

4.6.3 All other rights not expressly authorized by this article and other terms of this agreement are still reserved by EIOTCLUB, and you must obtain additional written permission from EIOTCLUB when exercising these rights. If EIOTCLUB fails to exercise any of the aforementioned rights, it does not constitute a waiver of that right.

5. Notes for Users

5.1 You understand and agree: some functions of this service may let a third party know your information, for example: you use this service to recharge the ICCID number submitted by a third party, and the third party can know the ICCID number submitted by the user and other information.

5.2 When you use this service, there may be separate agreements, relevant business rules, etc. (hereinafter collectively referred to as "separate agreements"). Please read and agree to the relevant separate agreements before using this service. You acknowledge and agree that EIOTCLUB is the after-sales service provider for the IoT card service under this Agreement. For any matters relating to the IoT card service, including but not limited to recharge, activation, service availability, refund requests, complaints, and disputes, you shall contact EIOTCLUB directly at: [EIOTCLUB support email].

5.3 You understand and agree that EIOTCLUB will use its commercially reasonable efforts to ensure the security of your data storage in the software and services. However, EIOTCLUB cannot provide a complete guarantee for this, including but not limited to the following situations:

5.3.1 EIOTCLUB is not responsible for the failure to delete or store your relevant data in the software and services;

5.3.2 EIOTCLUB has the right to determine the maximum storage period of a single user's data in the software and services according to the actual situation, and allocate the maximum storage space for the data on the server. You can back up the relevant data in the software and services according to your own needs;

5.3.3 If you stop using the software and service or the service is terminated or cancelled, EIOTCLUB can permanently delete your data from the server. After the service is stopped, terminated or cancelled, EIOTCLUB has no obligation to return any data to you.

5.4 When using the software and services, users must bear the following risks that are beyond the control of EIOTCLUB, including but not limited to:

5.4.3.1 The risks of personal information loss and leakage that may be caused by irresistible factors;

5.4.3.2 If you need to download software, the user must select the software version that matches the installed mobile phone, otherwise, any problems or damage caused by the mismatch between the software and the mobile phone model will be borne by the user;

5.4.3.3 When the user uses this service to visit a third-party website, the risks that may be caused by the third-party website and related content shall be borne by the user;

5.4.3.4 The content posted by users is forwarded and shared by others, so the risks and responsibilities that may be caused by such dissemination;

5.4.3.5 Risks such as user login failure, incomplete data synchronization, and slow page opening speed caused by unstable wireless network signals and low wireless network bandwidth.

5.4.3.6 The user has the legal rights and interests of the products or services he has recharged, and guarantees that it will not infringe the legal rights of any third party, and that it will not violate the relevant national laws and regulations. For example, you are the legal user of the mobile phone number you top up or have obtained the authorization of the legal user.

5.5 Third-party products and services

5.5.1 When you use products or services provided by a third party of this service, in addition to complying with the provisions of this agreement, you should also comply with the third party's user agreement. EIOTCLUB and the third party shall each be responsible for possible disputes within the scope of legal provisions and agreements.

5.5.2 When the user uses the service or requires EIOTCLUB to provide specific services, the service will call a third-party system or support the user's use or access through a third party. The result of the use or access is provided by the third party, and EIOTCLUB does not guarantee The security, accuracy, validity, and other uncertain risks of the services and content provided by the three parties. Any disputes and damages caused by this have nothing to do with EIOTCLUB, and EIOTCLUB shall not bear any responsibility.

6. Provide Services According to the Status Quo

You understand and agree that EIOTCLUB's services are provided in accordance with the status quo that can be achieved with existing technology and conditions. EIOTCLUB will do its best to provide services to you to ensure the continuity and security of the service; however, EIOTCLUB cannot foresee and prevent legal, technical and other risks at any time, including but not limited to force majeure, viruses, Trojan horses, hacker attacks, system instability, Service interruption, data loss and other losses and risks that may be caused by third-party service defects, government actions and other reasons.

7. Bring Your Own Equipment

7.1 You should understand that you need to prepare the terminal equipment (such as computers, modems, etc.) and bandwidth and other resources related to the relevant services by yourself to use EIOTCLUB's services, and bear the required expenses (such as telephone charges, Internet charges, etc.), You need to obtain relevant tariff information from the operator yourself and bear the relevant expenses yourself.

7.2 You understand and agree that when you use this service, your terminal equipment, bandwidth and other resources will be consumed.

8. Advertising

8.1 You agree that EIOTCLUB may send you advertising, promotional or promotional information (including commercial and non-commercial information) by itself or by a third-party advertiser in the process of providing services, and the method and scope of this information may be changed without special notice to you.

8.2 EIOTCLUB may provide you with the option to turn off advertising information, but at any time you will not be able to block or filter advertising information in a way that is not expressly agreed in this agreement or EIOTCLUB does not have written permission.

8.3 EIOTCLUB fulfills relevant obligations to advertisers in accordance with the provisions of the law. You shall judge the authenticity of the advertising information by yourself and be responsible for your own judgment. Except as expressly provided by the law, you are responsible for the transaction based on the advertising information or the aforementioned advertisers' provision EIOTCLUB shall not be liable for any loss or damage suffered due to the content of the content.

8.4 You agree that you should prudently judge the authenticity and reliability of the advertising information appearing in the EIOTCLUB service, and unless expressly provided by law, you are responsible for the transactions carried out based on the advertising information.

9. Charging Service

9.1 Part of EIOTCLUB's services are provided on a fee basis. If you use fee-based services, please abide by the relevant agreements.

9.2 EIOTCLUB may modify and change the charging standards and methods of charged services according to actual needs, and EIOTCLUB may also start charging for some free services. Before the aforementioned amendments, changes, or charging starts, EIOTCLUB will notify or announce on the corresponding service page. If you do not agree to the above modification, change or paid content, you should stop using the service.

10. Products or Services Provided by Third Parties

10.1 When you use products or services provided by a third party on the EIOTCLUB platform, in addition to complying with the provisions of this agreement, you should also comply with the third party's user agreement.

10.2 As mentioned earlier, EIOTCLUB only provides you with a technical service platform for the recharge business. EIOTCLUB is not a service provider or agent that provides you with recharge services, nor is it your agent, partner, employee, or employer or other business relationship. The entities that provide recharge on the IoT card recharge platform are all third parties, not EIOTCLUB (unless EIOTCLUB has other special and explicit instructions for recharge provided by EIOTCLUB). You and the third-party entity that provides the recharge service are involved in recharging cooperation, and EIOTCLUB does not participate in the specific recharging cooperation between you and the third party. The third party shall provide you with an invoice for the recharge service you enjoy on the IoT card recharge platform. You understand and understand that EIOTCLUB is not the subject of providing you with an invoice, and you will not ask for an invoice from EIOTCLUB. However, EIOTCLUB will try to assist you in obtaining invoices from third parties.

10.3 The product or service strategy and specific content provided by the third party are determined by the third party, and EIOTCLUB does not participate in it. For example, some third parties provide products or services by region, and different regions will have different product or service strategies. We cannot guarantee that you will be able to enjoy the products or services provided by the third party; if you cannot enjoy the products or services provided by the third party for products or services, please consult the third party for specific information. EIOTCLUB does not assume any responsibility for this. For example, data recharge may not be able to provide you with recharge services due to operator policy restrictions in some regions, and may not be able to recharge or recharge fails and refunds.

10.4 You are aware of and agree that the third party will provide you with corresponding customer service for the third-party services that you accept through the use of this service. EIOTCLUB will only provide you with necessary support and assistance within a reasonable range. Any disputes or disputes caused by the user's use of third-party services shall be resolved by the third party, and EIOTCLUB shall not bear any responsibility. EIOTCLUB does not provide customer service support for third-party services. If you need support, please contact the third party.

11. Compliance

EIOTCLUB represents and warrants that it is solely responsible for obtaining, maintaining, and complying with all licenses, registrations, authorizations, approvals, and sales qualifications required to sell, provision, and support the cellular data service in the United States and any other applicable country or jurisdiction, including, as applicable, approvals or requirements of the Federal Communications Commission (FCC) and/or the relevant telecommunications regulatory authorities in such other jurisdictions, and any applicable state or local agencies.

You acknowledge that device Manufacturer does not provide telecommunications service and has no obligation to obtain or maintain any telecommunications-related licenses, approvals, or qualifications under applicable law in connection with the data service.

EIOTCLUB will comply with all applicable laws and regulations relating to the data service, including consumer protection, billing, taxes (if applicable), and any carrier or network partner requirements.

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