Current location
Australia
Product Recall Submission Form
Relevant model: T8340
Note: Only one recall claim may be submitted per product. Please make sure you select the correct country or region when submitting your claim.
Your safety is our top priority. Please use this form to check whether your Smart Sock (Model T8340) is included in the recall. For more information, please refer to our official recall announcement.
Please follow the instructions in the form to complete verification.
If your product is affected, please continue with the recall claim process. If your product is not affected, you may continue using it.
If your device is confirmed to be affected, please take it to a certified lithium battery recycling facility for disposal and choose one of the following compensation options:
1.Full refund.
2.（ONLY for consumers in Australia)You can choose to receive a gift card that can be used on the applicable website(eufy.com/au).
Notes: -(ONLY for consumers in Australia) If you choose a gift card, it will be sent separately by email after your recall claim is approved. The gift card can be used to purchase any product on the brand website of your choice and does not expire. -If you choose a full refund, we will process refund requests in the order they are received. Once your refund has been completed, you will receive a notification email. Thank you for your patience.
Note: Only one recall claim may be submitted per product. Please make sure you select the correct country or region when submitting your claim.
Your safety is our top priority. Please use this form to check whether your Smart Sock (Model T8340) is included in the recall. For more information, please refer to our official recall announcement.
Please follow the instructions in the form to complete verification.
If your product is affected, please continue with the recall claim process. If your product is not affected, you may continue using it.
If your device is confirmed to be affected, please take it to a certified lithium battery recycling facility for disposal and choose one of the following compensation options:
1.Full refund.
2.（ONLY for consumers in Australia)You can choose to receive a gift card that can be used on the applicable website(eufy.com/au).
Notes: -(ONLY for consumers in Australia) If you choose a gift card, it will be sent separately by email after your recall claim is approved. The gift card can be used to purchase any product on the brand website of your choice and does not expire. -If you choose a full refund, we will process refund requests in the order they are received. Once your refund has been completed, you will receive a notification email. Thank you for your patience.