Video Smart Lock E330 & Video Doorbell C30
Includes:
- 1 × Video Smart Lock E330
- 1 × Video Doorbell C30
Layered security at your front door. The Video Smart Lock E330 is a 3-in-1 device — fast fingerprint recognition, a 2K HD camera with f/1.6 lens, and a video doorbell built into your lock. Add the Video Doorbell C30 with its 2K Full HD clarity and 16:9 expanded view to capture the wider front door area from a second angle — so you see both who's at the door and what's around it.²
Unlock your way. E330 recognises your fingerprint in the blink of an eye and unlocks in a heartbeat — or use the eufy Security app, Alexa or Google Voice Assistant, the keypad, or keys. Five ways to get in, zero keys to fumble for.
See and speak to visitors from anywhere. When someone rings either doorbell, you get a pop-up video call on your phone. Not home? Set up quick responses or let visitors leave voice memos. Manage your lock, check the camera, and handle access for any visitor — all from the app, wherever you are.
Real-time notifications. Stay informed with push notifications with thumbnail previews.¹ Every door activity is visible in your event history, so you always know who's coming or going.
Big batteries, no wiring. The E330's 10,000 mAh rechargeable battery powers all features — no more buying replacement batteries. The C30's built-in 5,000 mAh battery lets you place it wherever you prefer, wire-free.
No monthly fees. Built to last. Both devices keep your footage private with local storage — no subscriptions, your data under your control. The E330 is BHMA-certified, IP65 water resistant, and withstands -30 °C to 70 °C.
Works with your smart home. The C30 pairs with eufy HomeBase S380 and eufy Minibase Chime (T8023). Both work with Alexa and Google Voice Assistant. The E330 needs no extra hub — built-in Wi-Fi connects directly to the app.
Easy installation & local support. Designed for standard Australian deadbolt spacings (60 mm backset). Installs in 15 minutes on suitable doors with no drilling required. Please check your door's lock boring and thickness before purchase to ensure a proper fit. Backed by a 12-month warranty with 24/7 customer service — contact us any time by phone, email, or live chat.
¹ Push notifications with thumbnail previews require thumbnail preview images to be temporarily stored in the cloud.
² Video Call is currently supported for Solo use only. The HomeBase 3 version supporting Video Call is expected in late November.
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FAQ
Where are the recorded videos stored?
Stored locally* in the 8GB eMMC.*If you choose to use cloud-based features such as Cloud Backup or push notifications with thumbnail previews, videos or thumbnail previews will be sent to the cloud as needed to provide your selected features.
How to unlock Video Smart Lock E330 when the battery dies? Does the lock still work with a key if out of power?
You'll get a low-battery notification when the battery is under 10%. If the battery dies, you can power it up via the port on the exterior lock. Includes 2 manual keys, you can find the cylinder under a cover and open it to use a physical key.
What kind of door is Video Smart Lock E330 compatible with?
Any door with a wood or metal construction should be suitable Dimensions required: Crossbore diameter: 38 mm or 54 mm. Backset: 60 mm or 70 mm. A hole: 25 mm. Door thickness: 35 mm-55 mm. Location of handleset greater than 150 mm.
Is Video Smart Lock E330 compatible with Apple HomeKit, IFTTT, or Matter?
It's not compatible with these services yet. It's now compatible with HomeBase™ 3 - local storage expandable up to 16 TB*–all with no monthly fee. (Additional storage drives are not included.)
What's the difference between Video Smart Lock S330 and E330?
The S330 comes with Chime, supports 128GB SD Card storage (card not included), and offers 10% longer battery life. It includes advanced detection for departure, loitering, and auto-locks when the door is securely closed.
**If you choose to use cloud-based features such as Cloud Backup or push notifications with thumbnail previews, videos or thumbnail previews will be sent to the cloud as needed to provide your selected features.