Video Doorbell Dual (Add-on) + HomeBase 3
1 × eufy Video Doorbell Dual (Add-on)
1 × HomeBase 3 (S380)
Key Features
- Complete Front Door Coverage: Dual Cam Technology eliminates blind spots with a full view of visitors and packages.
- Smarter Motion Detection: Dual PIR and radar sensors reduce up to 95% of false alarms.
- Delivery Guard: Get instant alerts when packages arrive, are picked up, or someone approaches them.
- 2K HDR Clarity: Capture sharp, detailed footage with enhanced visibility in bright backlit conditions.
- HomeBase 3 Included: Save recordings locally with no monthly fees and expand storage up to 16TB (additional drive sold separately).
- BionicMind™ AI: Intelligent facial recognition and self-learning AI deliver more accurate alerts.
- Unified Security: Manage your compatible eufy Security devices from one app.
Black$859.99
- Fast, Free Shipping
- Hassle-Free Warranty
- Lifetime Customer Support
Quick Intro
Learn More
Specs
Features
Dual Camera
Front Camera 160°, Package Camera 130°
Video Quality
Front Camera 2K (2560 ×1920), Package Camera 1080p (1600 × ️1200)
Smart AI Support
Package Detection
Waiting Detection
Human Detection
Motion Detection
Radar Detection
PIR Detection
Audio
Two-Way
Video Storage*
Motion-activated event recording. HomeBase 2 contains 8GB local storage* (lasts up to 90 days).
The recording duration estimation model is 25 recordings per day; each recording lasts 15 seconds.
Power and Connectivity
Power
3-6 months (Battery life is based on user scenario)
Connectivity
802.11 b/g/n Wi-Fi connection @2.4GHz
Installation
Recommended Use
Install the doorbell 4 ft (1.2 m) above the ground with no obstruction in front of the doorbell to achieve the best view.
Installation Method
If your home doesn't have a doorbell, we recommend battery powered installation.
If your home has a doorbell, we recommend wired installation.
Installation Guide Video.
General
Weight
0.55 lb (0.25 kg)
Size
6.5 × 2.1 × 1.1 in (16.5 × 5.3 × 2.8 cm)
Color
Black
Operating Conditions
IP65, -4°F - 122°F (-20°C - 50°C), Weather resistant
Compatibility
Compatible with the Google Voice Assistant and Amazon Alexa, HomeKit Not Compatible.
What’s Included
eufy Security Video Doorbell S330 Add-on, HomeBase S380 (HomeBase 3), Quick Start Guide.
Warranty
12 months
Note
Package Detection
Package detection and facial recognition are heavily influenced by the environment and human behavior.
Battery-Powered
The battery doorbell cannot be used as a wired doorbell. If you would like a wired doorbell, we will begin selling this version in late March.
FAQ
What is the difference between dual motion detection and single-motion detection?
Other doorbells on the market have only one sensor, radar or passive infrared (PIR) for object detection. Video Doorbell S330 uses both to combine the advantages of heat and sound wave sensing, reducing false alarms** by 95%.
Can the battery doorbell work as a wired doorbell when it's hardwired?
No, the battery doorbell cannot work as a wired doorbell. If you have existing doorbell wires and prefer to hardwire the doorbell, you are welcome to purchase the wired version. We will begin selling it in late March.
Can I connect my battery doorbell to my doorbell wires to extend battery life?
Yes, you can connect to your existing wires to extend your doorbell's battery life.
How long does the fully charged battery last?
In most common scenarios, a fully charged battery can last for 180 days. We tested the battery length under the following conditions:
- Temperature: 68°F (20°C);
- 10 motion detections per day;
- Recorded for 20 seconds each time motion was detected;
- Standby power consumption was included during usage time.
Battery life varies depending on the number of times motion is detected, recording time duration, and environmental temperatures.
Can I share my Video Doorbell S330 with my family members?
Yes, you can share your device with any of your family members. As an owner, you can adjust permission settings for different people.
Does Video Doorbell S330 support Apple HomeKit?
No, it supports Amazon Alexa and the Google Assistant, but it doesn’t currently support HomeKit.
How many hours of video can I store?
HomeBase 2 has 16GB eMMC built-in storage*, which keeps up to 180 days of video. That assumes you're recording 30 videos per day, and each video is 20 seconds. It's ample storage* for most consumers. Actual storage* capacity does vary depending on recording frequency and video length.
Can I use Echo/Google Home Mini as a chime?
Users can use Alexa Echo as a chime. Here's how:
1. Enable the eufy Security skill on your Alexa App.
2. Link the eufy Security account to Alexa.
3. Discover a new device.
4. Find Video Doorbell S330 and enable Doorbell Announcement.
Google Home Mini is not supported.
Why did my Video Doorbell S330 go offline?
Most likely, your HomeBase lost connection to the Internet.
Please check if HomeBase is disconnected from your router. If the LED on HomeBase is red, HomeBase cannot connect to the Internet.You should also check if your router has Internet access, or if it any security measures, such as a firewall, could be affecting access.
**Push notifications with thumbnail previews require thumbnail preview images to be temporarily stored in the cloud.